FAQ

Questions and answers, grouped. A Category block opens a group, and everything after it belongs to that group until the next one. Each Question block is one row that opens to show its answer.
What it does: Answers the questions that otherwise arrive by email. Because the categories are built from the block order rather than from a separate setting, reordering the list regroups it.
Key settings (in the section’s settings):
| Setting | What it does | Default |
|---|---|---|
| Color scheme | Section colors. | scheme-paper |
| Heading width | Narrow, Normal, Wide, or Full width. | Wide |
| Heading alignment | Left, center, or right. | Left |
| Subheading | The small label above the heading. | ”Answers” |
| Heading | The headline. Italicize a word to set it in the emphasis font. | ”Everything worth knowing.” |
| Intro text | An optional line under it. | Empty |
| Footnote | A line under the whole list, for the question you have not answered. | ”Still stuck? Write to us and we answer within one business day.” |
| Show category index | Lists the category names beside the questions, as a way in. | On |
The section also carries a Section spacing group. Pick a Device of Desktop or Mobile, then set Top and Bottom.
Blocks: Category, Question, and Custom Liquid.
| Category setting | What it does | Default |
|---|---|---|
| Icon | A mark beside the category name, from the theme’s full set, or None. | None |
| Category name | The group’s heading. | ”Fit” |
| Question setting | What it does | Default |
|---|---|---|
| Question | The row’s label. Write it the way a customer would ask it, not the way you would file it. | ”How does it fit?” |
| Answer | Rich text, so links and lists work. | A paragraph about sizing |
When to use it: Use it on a help page, or under the product copy for the questions specific to one piece. When the content is long-form prose rather than questions, use Text tabs. When the answers are short promises rather than answers, use Icon list.
Related: Text tabs · Icon list · Contact form · Lapels support replies within 12 hours.